FAQ

Frequently asked questions

General Questions

Is your fleet management software scalable?

Yes, our software is designed to scale with your business, allowing you to manage fleets of any size, from small local operations to large multi-city deployments.

What types of vehicles can your fleet management software support?

Our software supports a wide range of corporate fleet vehicles, including vans, trucks, service vehicles, heavy equipment, cars, and specialty vehicles. We also support micro-mobility vehicles such as e-bikes and e-scooters. Features can be customised to suit specific vehicle types and operational requirements.

Features and Functionality

Does your software support geofencing?

Yes, we offer geofencing capabilities, allowing you to set operational zones, parking areas, and restricted zones to ensure compliance and safety.

Can I customize the software’s features to fit my needs?

Yes, our platform is highly customizable. You can tailor task scheduling, reporting, alerts, and other features to meet your specific operational requirements.

What kind of real-time data can I access through the software?

You can access real-time data on vehicle location, battery levels, operational status, user interactions, and more. This helps you make informed, data-driven decisions.

Integrations and Compatibility

Does your software work with multiple payment options?

Yes, we support multiple payment gateways, including credit cards, mobile wallets, and subscription billing.

Can the software integrate with our existing hardware, like IoT devices and telematics?

Yes, our software is compatible with most IoT devices and GPS telematics systems used in fleet operations, including TomTom, CAN bus telemetry, and in-vehicle tablets. This allows you to monitor vehicle status, driver behaviour, and performance data seamlessly without replacing your existing hardware.

What integrations are available with your software?

Our software integrates with various third-party tools and services, including IoT devices, payment gateways, CRM systems, and marketing platforms. We also offer a public API for custom integrations.

Customer Support and Training

Do you provide training for operators?

Yes, we provide onboarding training as well as ongoing webinars and support resources to help your team get the most out of the software.

What kind of customer support do you provide?

We offer multi-channel support. You also have access to a dedicated account manager and an extensive knowledge base for self-service.

Pricing and Plans

Do you offer a free trial or demo?

Yes, we offer a free trial and live demos to help you evaluate our software before committing.

Are there additional costs for software updates?

No, software updates are included in your subscription, ensuring you always have access to the latest features and improvements.

How is pricing structured for your fleet management software?

Our pricing is based on fleet size and feature requirements, with flexible plans to accommodate different scales of operations. For our Founding Customer programme, we offer a co-development partnership model with preferential pricing locked in for the duration of the partnership.

Security and Compliance

Is data stored locally or in the cloud?

Data is securely stored in the cloud, ensuring accessibility and scalability while maintaining high security standards.

How secure is your software?

Security is our top priority. Our software uses industry-standard encryption, role-based access controls, and regular security audits to protect your data.

Does the software comply with GDPR and other data privacy regulations?

Absolutely. We ensure compliance with GDPR and other relevant data privacy standards to protect user and operational data.

Corporate Fleet

What size corporate fleet is LISA designed for?

LISA is built for corporate fleets from 20 to 500+ vehicles, typically in logistics, transport, construction, utilities and distribution. We are currently onboarding a select group of Nordic Founding Customers who get direct input into the product roadmap and preferential pricing locked in for the duration of the partnership.

We already use TomTom or another fleet system. Can LISA integrate with it?

Yes. LISA connects to your existing GPS and FMS data sources — including TomTom, CAN bus telemetry and in-vehicle tablets — and adds an intelligent decision-support layer on top. You do not need to replace what you already have.

Does LISA support CSRD fleet emissions reporting?

Yes. LISA automatically structures vehicle, fuel and mileage data per trip and driver — so your sustainability team has clean, audit-ready data without manual collection. As CSRD reporting becomes mandatory for most Nordic companies over 250 employees, LISA ensures your fleet data is always ready for compliance.