July 16, 2026
 ·
Fraud Prevention

Stop repeat fraud before it costs you rides and revenue

Three protections that make it harder for blocked users to return and give you control over who can sign up.

Fraud prevention settings in the LISA dashboard with card block, first ride deposit and allowed phone countries

Free riding and repeat account abuse cost operators revenue and support time. The Fraud Prevention module gives you three protections you can switch on as needed. New users can be asked to hold a set wallet balance before their first ride. Payment cards linked to an account you have blocked for fraud are automatically blocked on any other account. And you can limit sign ups to phone numbers from the countries you operate in.

Each protection can be set for the whole organisation or per city. Every block is logged with who made it and why, any block can be reversed, and existing users are not affected.

Availability

On request.

Want to see this in your own operation?

We will walk you through the platform using your fleet, your cities and your way of working.