Collect fines without the manual follow-up, and protect margins on short trips

Fines are handled from the rental itself, and short trips no longer lose most of their fare to card fees.

Issue fine form in the LISA dashboard with amount, reason, explanation and collection method

Operators can now issue a fine straight from the rental and choose how to collect it: from the rider's wallet, from their saved card, or as a payment request in the app. Every attempt is recorded in one place, so your team always knows what has been paid and what is still open. Riders see why the fine was issued and can pay it in the app. As soon as it is settled they can ride again, with no action needed from your support team.

Fine confirmation in the LISA dashboard showing what the rider will see before the fine is issued

LISA dashboard Fines overview listing issued fines with amount, reason and status

Rental side panel in the LISA dashboard with the Issue fine action

Minimum Direct Charge lets you set a minimum card payment per city. Fixed card fees no longer take most of the fare on short trips, and any amount above the trip cost goes to the rider's wallet for their next ride.

Minimum Direct Charge setting in the LISA dashboard payment configuration

Availability

All operators. Minimum Direct Charge requires wallets to be enabled.

Want to see this in your own operation?

We will walk you through the platform using your fleet, your cities and your way of working.

Request a demo All product updates